Module 11: AI Agent analysis and dashboard

Why is it useful?

As your AI Agent gains momentum, you will need to manage and monitor conversations.

We can determine when the bot is answering and categorize answers based on subject, gender, user location, and other relevant criteria important to your organization.

Dashboard Overview

  1. Here you can see the Overall details of the platform, users, and connected number on the left

  2. On the right you can see basic analytics of "Daily Messages Sent"

You can see the "Daily Usage Trends", "Daily Performance Metrics" and "Daily Feedback Distribution"

Finally, you can go through all messages and conversations in the tabs. They contain line-by-line details about the various user conversations.

Overview of Analysis

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